Recent Case Studies


Archived Case Studies
Office of the Medicare Ombudsman brief

August 27, 2016

Topic Detection • Analysis of Internet and social media to identify and trend beneficiary issues in real time: Message boards, blogs, Facebook, Twitter, etc. • Scan the Internet for data, called posts, based on a certain keyword or set of keywords.


Feed the Future Liberia brief

March 28, 2015

Historical Background • Liberia has undergone a long period of bloody civil war that shattered its economy. • Its principal sector of activity, agriculture, has been damaged and is plagued by low crop yields.


Medicare Part D brief

September 28, 2014

Website Assessment Tool • Developed organizational website content assessment tool to include all Part D content requirements. • Identifies areas where plans are compliant or need further clarification of posted information.


Office of National Drug Control Policy Brief

July 13, 2012

Youth and Social Media • 95% of youth are online and 80% of those use social media. • Conversations on drug-related behavior take place more on micromedia using different slang terminology than used in person.


Maryland Industrial Partnerships brief

August 1, 2011

Using artificial intelligence to reduce monitoring and knowledge diffusion costs for Medicare Advantage Plans: A Feasibility Study Optimal Solutions Group, LLC (Optimal), was awarded a grant through the Maryland Industrial Partnerships (MIPS) program to develop a health care research and delivery virtual collaborative system to provide researchers, practitioners, and professionals with a platform to share information, best practices, research, publications, […]


Small Business Administration brief

January 1, 2010

Highlights of Evaluation Methods • Key program outcomes, including small business revenue, employment, and payroll growth for each cluster, are benchmarked against similar businesses in the same industry and region. • Provides a synthetic control group to account for economy-wide, regional, and industry-specific trends and shocks. • Relies on Bureau of Labor Statistics, Dunn & Bradstreet, and U.S. Census data. […]